13PennyLane

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Satisfaction Guarantee

13pennylane.com is committed to providing our customers with the highest quality jewelry and the best possible shopping experience. We are confident that you will love your purchase from 13pennylane.com, but if you are not satisfied for any reason, we will gladly refund your purchase price.

Return Policy

You may return any item purchased from 13pennylane.com within 30 days of receipt for a full refund, less shipping and handling charges. To return an item, simply contact our customer service team for a return authorization number. Please include your return authorization number and a copy of your receipt in the package. We recommend that you insure your return shipment, as we are not responsible for lost or damaged packages.

Exclusions

The following items are not eligible for return: